Image of community game room with pool table.

FREQUENTLY ASKED QUESTIONS

COVID-19 Visitor Information
As we re-open the Leasing Office to visitors, we have put a number of safety precautions in place to provide a safe and healthy environment. Upon your scheduled arrival to the Leasing Office we will require that you wear a face covering, undergo a non-contact temperature screening and ask that you apply hand sanitizer. If you do not have a face covering, we will provide one for you. To maintain social distancing, the leasing office is operating under limited occupancy guidelines. We can only see visitors who have a confirmed appointment. If you walk-in without an appointment, unfortunately we will not be able to help you.

COVID-19 Appointments
Appointments are required for all in-person visits. You may schedule an appointment through this website or give us a call and we will be happy to schedule a day and time that works for you. Our leasing office hours are Monday-Saturday, 10am to 5pm. We practice social distancing by limiting the number of people in our office at one time and by staggering appointment times. It’s always a good idea to write down your questions in advance to ensure you get the best use of your time during your visit. Please note: Our desks are equipped with a shield guard and are sanitized after each visitor.

COVID-19 Community Tours
Our commitment to you is to conduct a community tour as safely and conveniently as possible. Guided by the recommendations from the CDC, we implement frequent cleaning and disinfecting with a high level of attention to all high touch areas such as door knobs, railings and elevators. There is hand sanitizer present throughout the office and the community for your use. To ensure peace of mind, the model apartment is cleaned after every showing so spend as much time as you need to explore all of the luxury features and finishes that we have to offer.

How can I lease virtually?
Virtual Leasing is easy! Our Leasing Team is available to help you with all of your leasing needs virtually. You can schedule a Virtual Visit through this website and choose your day and time, or simply call us and we will set it up for you. Don’t worry if you don’t like being on camera, you’ll be able to see us, but it’s not necessary for us to see you. During the virtual visit we will explore our luxury 1, 2 & 3 bedroom floorplans, our clubhouse amenities, walk you through pricing and availability and together we will find the home that is right for you. Apply online - 100% quick & easy!

How is your property different from the competitors?
Woodmont Station at Cranford is a luxury apartment community located close to Cranford Station and the Garden State Parkway. This community features beautifully appointed one, two and three-bedroom luxury apartment homes. Residents will enjoy the best in luxury amenities - a strength and cardio center, fitness studio with virtual classes on demand, game room, business center and a beautifully landscaped outdoor terrace featuring a BBQ area with an inviting spa pool. Let us welcome you home!

What is your pet policy?
Woodmont Station at Cranford welcomes cats and dogs (a maximum of two pets per apartment). Although we do not have a weight limit, we do however have breed restrictions. The following dog breeds are restricted from the premises: Akita, Tosa Inus, German Shepard, Malamute, Rottweiler, Presa Canario, Fila Brasileiro, Argentine Dogo, Chow Chow, Doberman Pinscher, Dalmation, Shar Pei, Wolf American Staffordshire Terrier, Pit Bull, Great Dane, Bull Mastiff, Siberian Husky or any mix of the above breeds or half breeds are restricted. For more information please contact the Leasing Office as breed restrictions may be subject to change.

Do you allow exotic pets?
We do not allow exotic pets.

Are there any deposits, special fees, or monthly charges to have a pet?
There is a one-time pet fee of $500 per pet, and $50 per pet, per month.

How much is the security deposit?
We offer a special $990 reduced security deposit to fully qualified applicants with approved credit. Conditional approvals will require an additional Security Deposit, totaling 1 1/2 months rent, due within 24 hour of approval.

Is my security deposit refundable?
Yes, if there are no damages or any outstanding balance owed on your account.

What is your application fee?
Application fees are $75.00 per person for each applicant 18 years or older residing in the apartment home and, $75.00 for a corporate application.

What if I must break my lease?
If it becomes necessary to terminate your lease early, you are able to do so if the following conditions are met. • 60 days written notice is provided to the onsite office • A liquidated damage fee is paid that is equal to 2 months rent • Return any concessions provided during the lease term • Account is fully satisfied * Detailed information contained in lease

Do you accept any leases for short terms?
Yes, we offer flexible lease terms starting at 3 months. Please contact the Leasing Office for more information.

If something needs to be repaired in my apartment, how do I report it?
You may request service by contacting the leasing office or logging onto the resident portal to initiate a service request. To provide the best service, if your request is an emergency maintenance issue, it is best to contact the leasing office directly or the emergency after hours emergency contact line. Emails are not able to be received outside of office hours and on certain holidays.

When is my rent payment due?
Rent is due on the 1st of each month.

How do I pay my rent?
For your convenience we accept electronic and credit card payments through the Rent Café resident portal, 24 hours a day, 7 days per week. Rent Café also offers an easy to use app that is available to download. Rental payments are not accepted in the Leasing Office.

There is a person who might be staying with me for a while. Is that permitted by the lease? Also, my children live with me in the summer. Do I need to notify your office when they arrive?
Guests are permitted to stay up to 14 days. Any period over 14 days, the guest is considered an occupant and must be added to the lease agreement. Any occupants 18 years or older will need to apply and, be accepted prior to being added to the lease agreement.

Do you have parking within the community?
Yes, we offer ample parking throughout the community.

I have a motorcycle. Where can I park it?
You are able to park your motorcycle in any available outdoor parking space. If you are storing your motorcycle for the winter, we ask that you park it in a space away from the building entrances.

Will you accept delivery packages for me?
Absolutely - We offer package concierge service during our typical business hours of the leasing office.

What are the hours for the Clubroom and on-site amenities?
The Clubroom and on-site amenities are open 24 hours a day, 7 days a week. The pool is typically open from Memorial Day through Labor Day. Please inquire about specific pool hours.

Is grilling allowed in the community?
We offer community grilling facilities for our residents. Due to safety reasons, grilling is not permitted on apartment balconies, patios or other common areas not designated by the community for grilling.

Do you have a Preferred Employer Discount Program?
Yes. Please inquire with your leasing professional to find out if your company qualifies as a Preferred Employer. In addition to qualifying companies, the following employers are recognized as part of the program: The Chamber of Commerce, Municipality or County—Police Officers, Fire Response Team, Emergency Medical Technicians, Teachers and Administrators, Employed Civil Servants and Active or Retired Military Personnel.

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